Program Manager

As a Program Manager, you will be responsible for leading, managing and ensuring successful project execution for various data & analytics initiatives of our customers. You would contribute in pre-sales cycle when needed to validated efforts and timelines as well as proactively take technical propositions to customers for cross-selling / up selling. You would work very closely with Delivery managers and leads to ensure smooth project execution and a high CSAT score.

Here's how you'll contribute:

Program Manager at Zensar takes up end to end ownerships of projects and provide valuable expertise in the project. You will contribute to the role by:

• Managing and owning all aspects of technical development and delivery
• Managing onsite-offshore engagement model
• Overall program planning, establish controls, monitor of progress, coordinate program key tasks, owns stakeholder communication and business deliverables attainment
• Work on Data strategy and consulting projects
• Planning end to end technical scope of the project and customer engagement area including planning sprint and delivery
• Estimating effort, identifying risk and providing technical support whenever needed
• Developing project requirements, SOWs, execution plans, project timelines, and other related materials for the management of deliverables.
• Taking responsibility & Accountability on the overall health of the project - timeliness, quality, customer feedback
• Exploring and capitalizing on opportunities to cross-sell and up-sell to existing clients and working with Practice & presales team for the same
• Constant innovation and creating new solutions/accelerators/POVs which maps to the market place requirements
• Supporting on new proposals/RFPs as required

Skills required to contribute:

12-15 Years of experience in executing Data & Analytics projects with minimum 6+ years in a Project Manager role

• Exceptional communication skills and proven ability towards constructive networking.
• Balance of strategic thinking and hands on approach with a deep drive to make things happen and deliver results
• Strong knowledge of Delivery Management processes/tools and the know-how to scale them as the organization grows
• Experience in leading, growing and mentoring an enthusiastic team of high energy professionals and building future leaders
• Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.
• Extensive experience in leading cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities for customers. Experience in building
• Hands on delivery and solution experience across technologies (Bigdata,Snowflake,Azure, GCP, ETLs, AI/ML & Visualization tools.
• Hands-on experience on MS Fabric and related infrastructure projects
• Good understanding of Cloud Data Analytics technology stack, specifically cloud native Data & analytics services.
• Good exposure to AI/ML and Automation technologies
• Experience of data strategy and consulting engagements in BFSI Industry
• Excellent coaching and mentoring skills along with consultative, interpersonal, communication and presentation skills
• Excellent understanding of business finances
• Solid planning, priority setting, and project management skills with experience managing multiple & complex projects and resources concurrently
• Good understanding of various project methodologies like Waterfall, Agile, Scrum and/or principles of lean, Kanban, Dev Ops etc. and have practice experience of implementing the same in various projects.
• Well-versed with various software such as MS Projects, JIRA, MS Office, SharePoint etc.