Senior Product Manager; AI & Due Diligence

Overview

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly — those who embrace change not as a challenge, but as an opportunity.

The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at  or follow us on Linked In and Facebook.

Here’s a summary of the role:

Are you a product leader who loves solving real customer problems and shaping products that drive impact at scale? In this role, you’ll take full ownership of a product area, using your curiosity, strategic thinking, and customer obsession to deliver solutions that matter. You’ll turn insights into action, make data-informed decisions, and rally cross-functional teams around a clear and compelling product vision.

If you thrive in fast-moving SaaS environments and love building products that customers genuinely value — you’ll feel right at home here.

• Lead the end-to-end product lifecycle — from discovery and ideation to delivery, launch, and ongoing evolution.
• Develop a product strategy and roadmap rooted in customer needs, market trends, and company objectives.
• Become the expert on your customers: understand how they work, what they need, and how your product can help them get their jobs done better.
• Partner with Engineering, UX, Customer Success, Sales, and Marketing to deliver high-quality user experiences across Web, Mobile, and Desktop.
• Monitor product performance, user engagement, and market movements to inform future optimisations and opportunities.

• 7+ years’ experience in Product Management, with significant experience building and improving SaaS products.
• Strong communication skills — you can clearly articulate problems, solutions, and decisions to any audience.
• 1–3 years of domain experience in Due Diligence, AI, or Third‑Party Risk Management (TPRM).
• Proven ability to write clear technical and functional requirements.
• Experience working directly with stakeholders at all levels, including senior leaders.
• Strong organisational skills with the ability to coordinate across multiple teams and priorities.
• A structured, analytical approach to problem solving.

• Experience integrating your product with multiple internal or third‑party systems.
• Certified Scrum Product Owner (CSPO) or similar product‑related certifications.
• Familiarity with multi‑platform delivery (Web, Mobile, Desktop) in complex enterprise environments.

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate…