IT Support Technician; School

IT Support Technician (School/College Leaver) – London

On‑site
• London, England, United Kingdom
• London

At Acturis, innovation isn’t just part of our culture – it’s in our DNA. Our story began in 2000 in the garden shed of our co‑founder, Theo Duchen, who, alongside former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start‑up idea has grown into a global SaaS leader trusted by over 100,000 users across 40+ countries.

By working closely with brokers, insurers and MGAs, we shape the market and drive new standards across both personal and commercial lines. Acturis is proud to be recognised as a Great Place to Work 2026 and maintains a collaborative, innovative, start‑up‑style culture, even as we scale globally. With over 90 % of our hires coming from graduate backgrounds, this is a place built for early‑career talent to thrive.

As an Eco Vadis Committed‑rated organisation, we focus on creating long‑term value by operating sustainably and responsibly.

• Work full time in central London providing first‑line support to colleagues.
• Log and manage issues through our help desk system while supporting 800 colleagues globally.
• Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.

• A transparent career structure, regular feedback and 3 formal performance reviews annually.
• Opportunities to take ownership, develop specialist skills and contribute to key IT projects.
• Intensive onboarding, industry‑recognised training and funded technical courses as you progress.

• Have excellent GCSEs or equivalent, ideally including an A or 9 in Maths, and A‑levels or an IT‑related BTEC.
• Are logical, organised, client‑focused and confident communicating with colleagues.
• Have a strong interest in technology and are eager to learn tools such as Windows 10/11, Windows Server, MDT, SCCM, Active Directory, Hyper‑V and Power Shell.

This role is ideal for a college leaver who has studied an IT‑related BTEC or A‑levels and wants to start a hands‑on technical career.

Join Acturis and build a career where you will grow quickly, innovate boldly and work alongside some of the brightest people in the industry.

Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. For further information, visit  Successful candidates will usually be contacted within 14 days. Due to high application volumes, we are unable to inform unsuccessful applicants. We are unable to offer sponsorship for this position at this time, including Graduate Visas.