Senior AV Technician

London, UK

Interview Process: 2 stages (Virtual and Face-to-face)

Hours: 07:00 – 16:00 or 10:00 – 18:30 – mostly 7am – 4pm with flexibility for later shift

Yorktel-Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming work spaces, simplifying complexity, and empowering people. Our in‑house expertise includes AI‑powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. With 27 offices in 11 countries, 1,600 colleagues, 900 specialist accreditations, 40‑years' professional experience and 2,500 customers, we are delivering scalable, secure, and sustainable solutions around the world.

AV Technician – Full‑time, Permanent

• Perform L3 incident management and carry out proactive health checks in accordance with SOP
• Production of and delivery of weekly and monthly reports including faults, fixes and trends
• Provide service continuity support including preparation for restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities
• Assist with support for video / audio conferencing problems; investigating faults and recommending further actions to rectify
• Ensure all multi‑media / presentation rooms are maintained in good working order
• Presentation / multi‑media meeting room/event support, including duration support
• Provide AV and VC set‑up and technical support across all meeting rooms and VC equipped room
• Assist with training of new starters and freelancers
• Video / audio conference set‑up and support

• Excellent working knowledge of Creston, Cisco, Extron and Lightware
• Good technical understanding of video conference standards and protocols
• Working knowledge of networks
• Proven industry experience in fields relating to AV and VC activity
• Experience of client facing responsibilities in a corporate environment
• High level of customer service

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email  outlining your requirements.

Yorktel-Kinly is committed to providing equal opportunities in employment; all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics’. We welcome your application.