Database & IT Assistant – MS Dynamics

Overview

Exciting career development opportunity, working for a global membership organisation based in Central London. We are looking for a proactive Data Assistant who has excellent knowledge of using databases and managing CRMs, ideally Microsoft Dynamics 365, to support the Head of IT and Data, as well as working closely across many departments within the organisation. You’ll help manage the CRM/database, ensure data accuracy, support system improvements, and provide day‑to‑day IT assistance to staff.

You’ll also contribute to data collection, reporting, and hardware administration.

• Maintain and update the CRM (e.g., Dynamics 365)
• Run reports and support data analysis
• Manage data imports/exports and integrations
• Support data quality and compliance
• Assist with IT queries and ticket management
• Liaise with external IT providers
• Log and manage office hardware
• Provide general IT and data administration

• Strong administrative and organisational skills
• Analytical mindset and problem‑solving ability
• Good communication and customer service skills
• Strong Excel and numerical skills
• Experience with CRM systems

If you’re detail‑focused, tech‑curious, and ready to grow in a supportive team, we’d love to hear from you. You might have two to three years experience in data administration, or have worked on an IT helpdesk, but looking to build on your skills using CRM systems. You will need to be a people person and able to deal with colleagues and customers in a professional manner.

Excellent training opportunities provided.

If this sounds like the right career step for you then please do get in touch by sending us your CV! To apply, please send your CV to Covent Garden Recruitment. Covent Garden Recruitment is acting as an employment agency in relation to this vacancy.