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CRM Data Analyst

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: DataCareers
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Data Analyst, Data Science Manager, Data Engineer, Data Warehousing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Overview

CRM Data Analyst - Permanent.

Location:

London - Hybrid. Salary - £38,000 - £4,400

We're recruiting a CRM Data Analyst to join a Data and CRM team within a large, customer-focused organisation. This role supports internal stakeholders by providing data, analysis, reporting and dashboards to inform marketing and research activity. You'll also help the team as it moves from a legacy environment to a modern knowledge & insight data warehouse.

This is a great fit for someone who enjoys combining hands-on coding/data work with clear communication and influencing.

What you'll do
  • Deliver accurate data and analysis to support CRM, marketing and research projects
  • Build and maintain repeatable reports and dashboards to support evidence-based decisions
  • Use R and/or Python to prepare, analyse and automate datasets
  • Support data warehouse / ETL work (extract, transform, load) and improve data pipelines
  • Analyse and report on multi-platform customer journeys (e.g., web/app/campaign touchpoints)
  • Translate complex analysis into clear, compelling insight for technical and non-technical audiences
  • Champion data-led decision making and influence stakeholders with evidence
  • Collaborate with colleagues to improve processes, share knowledge and support team development during the system transition
What we're looking for (essential) Experience
  • Strong data programming skills and core coding ability
  • Experience with data warehouses and ETL (or similar pipeline/data transformation work)
  • Proven ability to manage multiple data projects while maintaining high accuracy
  • Experience turning data into insights that drive decisions (for mixed audiences)
  • Experience analysing and reporting on multi-platform customer journeys
Skills & approach
  • Self-driven, delivery-focused and quality-minded
  • Curious, collaborative and committed to continuous improvement
  • Confident communicator who can influence stakeholders
Technical
  • Working knowledge of R and/or Python for data preparation, analysis and automation
  • Experience with data visualisation/dashboarding tools
  • Familiarity with web and app traffic optimisation/analytics tools
Assessment areas

You'll be assessed against:

  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service
  • Working Together
  • Plus technical capability in R/Python for data preparation, analysis and automation.
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