DevOps Support Engineer

Our client is a well-established legal technology company delivering cloud-based software to customers across the UK, Ireland, and Australia. They are looking for a hands-on Dev Ops / Platform Support Engineer to help keep their Kubernetes platforms stable, secure, and running smoothly.

This role is focused on monitoring, incident response, and day-to-day platform support, working closely with an international Dev Ops team to support live and staging environments.

What you’ll be doing:

• Monitoring production platforms using Grafana and Lens.
• Responding to alerts and resolving live incidents.
• Supporting Kubernetes operations, including failed startups, resource issues, and upgrades.
• Troubleshooting Git Lab CI/CD pipelines and deployment issues.
• Supporting live and staging environments, including certificates, databases, and releases.
• Assisting with migrations and maintaining Azure-hosted SQL.
• Working with global teams to improve platform reliability and operations.

What you’ll bring:

• Strong experience supporting Kubernetes in production.
• Hands-on experience with Grafana and alerting tools.
• Good knowledge of CI/CD, ideally Git Lab.
• Experience with Azure infrastructure and Azure SQL.
• Confident troubleshooting live systems in a support-focused Dev Ops role.

This is a great opportunity to join a stable tech business where platform reliability really matters and your work has a direct impact on customers.

Location: Battersea, London (Hybrid – 3 days in the office)

Contract: Permanent, Full-time

Benefits include:

• 25 days holiday + bank holidays
• Free lunch and snacks

Applicants must be based in the UK and have the right to work in the UK.

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