Hybrid SMB Onboarding Lead — SaaS Hospitality
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-28
Listing for:
Nory
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Location: Greater London
A restaurant management system provider in Greater London is seeking an Onboarding Manager (SMB) to enhance the customer onboarding experience. The ideal candidate will guide onboarding for small-to-mid-market clients, collaborating across teams, and ensuring a smooth and efficient customer journey. Key responsibilities include project management, customer education on best practices, and contributing to onboarding playbooks. This hybrid role requires a proactive, structured individual with SaaS experience and knowledge of the hospitality industry.
The company offers competitive benefits, including equity, paid leave, and health insurance.
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