End User Support Engineer On-site
Job in
London, Greater London, W1B, England, UK
Listed on 2026-02-28
Listing for:
Pearson Carter
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
THE OPPURTUNITY
We are looking for an End User Support Engineer to provide hands-on technical support within a SC cleared environment.
You will deliver 1st, 2nd and 3rd line support across a Google Workspace environment, supporting end users with both hardware and software issues while ensuring a high level of service and professionalism.
KEY RESPONSIBILITIES- Providing L1–L3 support for Google Workspace (Gmail, Drive, Docs, Sheets, Meet, Calendar, etc.)
- Diagnosing and troubleshooting Mac (macOS & iOS) and Windows devices
- User onboarding and offboarding
- Managing user provisioning, group policies and organisational units within Google Admin Consol
- Incident management and ticket resolution
- Supporting MDM and SSO integration
- Hardware support and maintenance (laptops, printers, phones and other devices)
- Software setup and application deployment
- Licence management
- Resolving network connectivity issues (LAN, Wi-Fi, VPN and related network problems)
- Supporting and training users to maximise effective use of workspace tools
– London based
– SC clearable
– On Call element to the role
If you’re interested in learning more or applying, please get in touch to discuss further.
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