Solution Architect EMEA

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time‑saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower.

The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work‑life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day.

We call it the Docebo Heart
: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

We are looking for a Solutions Architect who is a master at blending technical expertise with excellent communication skills. You will work closely with our sales team to gather requirements and solve complex problems for our customers. As a Solutions Architect, you will be responsible for both pre and post‑sales activities, ensuring the success of our customers throughout their journey with us.

In this role, you will leverage your industry knowledge to serve as an expert and consultant throughout the sales process, and you will also work closely with our pre‑sales solution consultants and customer success teams to ensure our customers receive ongoing support and guidance and represent Docebo as a trusted advisor. You will be a master communicator, able to explain complex technical concepts to stakeholders at all levels of the organisation.

To be successful in this role, you will have deep knowledge of our solutions portfolio, spanning across solution design, architecture, deployment, and roll‑out. You will understand SaaS architectures, APIs and integration frameworks, data privacy, and security standards and compliance standards/regulations.

Responsibilities:

• Gathering requirements, scoping out technical integrations and presenting technical solutions to customers

• Collaborating on sale proposals and the creation of statements of work

• Addressing solution‑based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager.

• As a Solutions Architect, you will be a responsive and creative member of our cross‑functional teams, including sales, professional services, product, and customer success.

• Providing mentorship and support to you other colleagues

Requirements:

• Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)

• Previous experience working in a pre and post‑sales role

• Fluent English

• Good working knowledge of HTML, CSS, and Java Script

• Ability to code in at least one object‑oriented language (PHP, Python)

• Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0

• Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS

• Ability to travel as needed

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well‑being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best…