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London Hybrid D365 CRM Business Analyst - Transformation

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Nigel Frank
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Business Analyst, CRM System
Job Description & How to Apply Below
Location: Greater London

A recruitment agency is seeking a D365 CRM Business Analyst to support a major transformation initiative. The role involves understanding business needs and shaping Dynamics 365 CRM functionality, ensuring the design improves customer interactions and internal processes. Responsibilities include capturing business requirements, translating them into user stories, and collaborating with technical teams. Candidates should have a strong background in D365 CRM business analysis, with excellent skills in stakeholder communication and document management.

A competitive salary package is offered, along with hybrid work options.
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