AI Solution Architect

AI Solution Architect

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Tungsten Automation (formerly Kofax) is a global leader in AI‑powered workflow automation solutions. We specialize in streamlining data‑intensive workflows, driving digital transformation, and delivering intelligent automation solutions for enterprises worldwide. Our Total Agility platform is at the forefront of revolutionary intelligent document processing, workflow automation, and process orchestration.

We are seeking a highly skilled and innovative AI Solutions Architect to design and implement cutting‑edge AI‑driven solutions using Tungsten Automation's platform. This role combines deep technical expertise in artificial intelligence, strategic consulting, and solution design to deliver transformative automation outcomes for enterprise clients.

• Lead AI‑powered solution design and implement AI‑driven automation solutions on the Total Agility platform.
• Apply experience with retrieval‑augmented generation (RAG), vector databases, and enterprise search for AI‑driven knowledge discovery.
• Optimize AI performance with structured prompts, fine‑tuning, and cost‑optimization strategies.
• Incorporate cloud architecture best practices for scalable, secure deployments.

• Act as subject‑matter expert on the Total Agility platform and stay updated with its features and roadmap.
• Maintain deep understanding of all primary Tungsten Automation solutions.
• Leverage AI and ML capabilities, including NLP, computer vision, and LLMs, to optimize document processing and decision workflows.
• Apply programming skills (Python, Java, .NET) for solution development and customization.
• Identify opportunities to integrate emerging technologies into client solutions.

• Partner with enterprise clients to conduct discovery sessions, assess business needs, and recommend tailored automation strategies.
• Deliver technical presentations, product demonstrations, and proof‑of‑concept engagements.
• Build trusted relationships with C‑level executives to drive adoption.
• Leverage experience with deploying, monitoring, and maintaining AI/LLM models in production.
• Provide thought leadership on AI‑driven automation trends and best practices.

• Collaborate closely with Product Management and Strategy teams to align client needs with the Total Agility platform's roadmap and strategic direction.
• Provide feedback to Product Management on emerging trends, client requirements, and opportunities for innovation.
• Work with Professional Services and Sales teams to ensure seamless solution delivery and client satisfaction.
• Mentor and support junior team members, fostering a culture of innovation and technical excellence.

• Serve as primary point of contact for high‑value clients and partners, building trusted relationships and driving long‑term partnerships.
• Lead strategic initiatives to expand the adoption of Tungsten Automation's solutions across client organizations.
• Identify opportunities for innovation and continuous improvement in client workflows.

• Maintain strong grasp of enterprise security practices (IAM, data encryption, SOC2, GDPR, HIPAA) when integrating AI into regulated industries.

• Bachelor's degree in Computer Science, Information Systems, or a related technical field required.
• Advanced degree preferred.
• Relevant AI/ML certifications are a plus.

• 10+ years proven experience in solution architecture, AI‑driven automation, or a related field, with a focus on enterprise‑scale implementations.
• Deep AI expertise with technical understanding of AI/GAI technologies, including LLMs, machine learning, NLP, and computer vision, and their application in business automation.
• Platform knowledge with strong technical knowledge of the Total Agility platform or similar intelligent automation platforms.
• Integration experience with expertise in using APIs, RESTful web services, and Tungsten Automation's SDK to integrate and customize…