Senior Technical Sales

AI-Media (ASX:

AIM) is a global leader in language and accessibility technology. Founded in Australia in 2003, we’ve grown to become one of the largest providers of AI-powered captioning, transcription and translation solutions. Our solutions combine the best of automation and human expertise, powered by industry-leading technology.

We work across broadcast, government, education and corporate sectors to make content accessible, multilingual, and inclusive - reaching audiences everywhere.

At AI-Media, we value innovation, integrity, and excellence. We act with accountability, deliver quality and service, and are committed to fostering a workplace that is inclusive, diverse, and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs.

Together, let’s make the world’s content accessible - to everyone.

🟣About the Role

Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior Technical Sales to act as the pivotal technical advisor and product advocate for our broadcast technology solutions. The objective is to support the sales process by bridging the gap between customer needs and our technology offerings, ultimately driving successful sales engagements and fostering strong customer relationships.

This role can be performed on a hybrid basis.

In this role, you’ll:

• Be responsible for understanding customer requirements, designing tailored solutions, and effectively communicating the technical and business value of our products.
• Collaborate closely with sales, product management, and engineering teams to ensure a seamless customer journey from initial engagement to deployment.
• Reproduce and confirm product defects, collaborating with development teams to fix them.
• Create and deliver proof of concept (PoC) projects to validate the proposed solutions in the customer's environment
• Represent the company at industry events, trade shows, and customer meetings as a technical expert.
• Conduct product demonstrations and technical presentations to prospective clients and collaborate with potential customers to gather and analyse requirements.
• Act as the primary technical liaison for potential customers during the presales phase and build and maintain strong customer relationships by addressing technical inquiries and concerns.
• Design and propose customized broadcast technology solutions that address specific client needs.
• Develop and present detailed proposals, presentations, and technical documents to articulate the solution's value and use presales best practices, including proposal writing, and competitive positioning.
• Analyse and understand competitor offerings to position our solutions effectively.
• Lead the technical response to requests for proposals (RFPs) and requests for information (RFIs) and ensure all technical documentation is accurate, comprehensive, and persuasive.
• Partner with product management and engineering teams to provide customer feedback and influence product roadmaps.
• Provide expert technical consultancy to customers, demonstrating how our solutions can solve their specific challenges and provide customer-lead insights and feedback to help shape product development.
• Collaborate with marketing to develop technical collateral, whitepapers, and webinars.
• Educate the sales team and other internal stakeholders on the technical aspects of our broadcast technology solutions and conduct training sessions and workshops for customers to ensure effective use of our solutions.

You’ll bring:

• Bachelor's degree in Broadcast Engineering, Computer Science, or a related field.
• 8+ years of experience in technical presales, solution architecture, or technical consultancy in the broadcast/media technology sector.
• Strong knowledge of broadcast workflows, IP-based video transport (2110), cloud workflows, AI-driven automation, and streaming technology.
• Proven track record of successfully supporting sales teams in closing complex technical sales.
• Excellent…