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IT Service Management Lead — Transform & Stabilize

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: La Fosse
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A prominent IT services company is seeking a Head of Service Management in Greater London. The role involves taking ownership of service delivery, ensuring platforms' stability and continuous improvement. You will lead the implementation of an ITIL-aligned management function, with a strong emphasis on incident and change management, alongside offshore collaboration. The position requires significant experience in service management and operational accountability, aiming for marked improvements within six months.
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