Data Center Technician - North DCC Communities

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running, supporting all data centers, servers, storage, networking, power, and cooling equipment. Join a diverse team of engineers, supply chain specialists, security experts, and operations managers to deliver safety, security, and capacity at the lowest cost.

Data Center Technician – part of the Infrastructure Operations team.

• Primary technical resolver for data center infrastructure challenges.
• Maintain IT infrastructure and hardware within the DCO team.
• Develop expertise in hardware and software troubleshooting.
• Lead resolution of infrastructure issues and coordinate with solution teams.
• Drive continuous improvements.
• Shift work; may rotate between locations.

• Follow and maintain highest safety standards and encourage a world‑class safety culture.
• Own safety initiatives and projects.

• Diagnose hardware and network problems and perform physical repairs.
• Troubleshoot events within internal SLAs.
• Perform root cause analysis of equipment failures.
• Manually handle and lift equipment within regulatory weight limits.
• Work rotating shifts (morning, late, night) and weekends for 24/7 coverage.
• On‑call rotation for off‑duty emergency calls.

• High school or equivalent diploma.
• Experience with networking and computer hardware troubleshooting and repair.
• Access to own vehicle.

• Bachelor’s degree in information technology or computer science.
• Basic knowledge of Linux and experience with network protocols.

Amazon Web Services is the world’s most comprehensive cloud platform, innovating for startups to Global 500 companies. AWS values curiosity, inclusion, mentorship, and work‑life balance.

Amazon is an equal opportunity employer. We do not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need accommodation, visit Amazon accommodation page.

Amazon Data Services UK Limited