Lead Data Analyst

Senior Data Analyst - Customer & Product

This is a critical front-line analytics position inside a high-velocity, Series A tech start-up that is scaling fast and making decisions in real time.

We’re looking for a Senior Data Analyst who thrives where the data is messy, the problems are ambiguous, and the impact is immediate.

You’ll sit embedded within cross-functional squads working directly on customer-facing outcomes. Your analysis won’t live in decks — it will shape product decisions, operational design, and commercial strategy.

You’ll work with live, high-volume operational data and partner closely with product, engineering, and operations to understand requirements, run experiments and deliver impactful analysis and insights around customer experience, customer behaviour and engagement with the itselfdigital product. This is a role for someone who enjoys ownership, pace, and accountability
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• Analysing customer behaviour across journeys, touchpoints, and decision moments
• Designing experiments to test hypotheses and drive measurable improvement (A/B testing)
• Building KPIs and dashboards that teams actually use
• Translating complex data into clear, commercial recommendations
• Working end-to-end on scoped analytics projects — from problem definition to delivery

• Are comfortable operating in a high-expectation, fast-moving environment
• Care more about impact than elegance
• Can move from raw data → insight → decision without hand-holding
• Enjoy working closely with operators, engineers, and product leaders
• Take pride in ownership and follow-through
• 5+ years’ experience in data analytics
• Strong SQL and experience with BI / visualisation tools
• Sharp analytical instincts and first-principles thinking
• Confidence communicating insights to technical and non-technical stakeholders
• A commercial mindset — you understand why the business cares, not just what the data says

• High talent density, low bureaucracy
• In-person collaboration with people who move fast and think hard
• Strong equity upside and benefits
• A culture that rewards ownership, intensity, and continuous improvement