ICT Field Engineer

Overview

ICTField Engineer

North/North-West London

£28,000 – £32,000 + Mileage + Phone + 5 weeks holiday

Part-time and term-time only also considered.

Hours:

9.00am-5.00pm Mon-Fri

We’re looking for a personable and reliable ICT Field Engineer to support a number of primary schools, working closely with ICT Coordinators to keep school networks and systems running smoothly.

This is a field-based role, ideal for someone confident working independently while being fully supported by a friendly and responsive service desk team. You’ll visit schools on a rota, delivering day-to-day ICT support, installations, troubleshooting, and preventative maintenance.

During school holidays, you’ll also take part in larger project work such as server installs, Wi-Fi rollouts, and equipment refreshes.

• Visit multiple primary school sites on a scheduled rota
• Carry out hardware and software installations
• Perform basic system administration and routine health checks
• Troubleshoot and resolve ICT faults efficiently
• Carry out minor repairs and maintenance of ICT equipment
• Support and maintain network infrastructure and peripherals
• Escalate complex issues to the service desk where required

Participate in larger ICT projects during school holidays, including:

• Server installations
• WiFi network deployments
• Large-scale equipment rollouts

• Servers, desktops, and laptops
• Interactive screens/whiteboards (Smart, Promethean, etc.)
• Printers, speakers, amplifiers, visualisers
• Cameras, webcams, VoIP phones (connectivity support only)
• Tablets (iPads, Windows tablets), Chromebooks
• Network infrastructure and peripherals

• Strong knowledge of Active Directory and Group Policy
• Experience troubleshooting network and wireless connectivity issues
• Windows Server 2019 / 2022 / 2025
• Windows 11
• Excellent customer-facing and communication skills
• Logical approach to fault-finding and task prioritisation
• Highly motivated and able to work using your own initiative
• Own transport required

• DBS desirable (DBS check will be funded if required)

Experience with Ubiquiti & Managed switches would be beneficial.

Please apply or contact Altered Resourcing for more info.