Social Media Manager

About the Role

We’re looking for a hands-on, creative, and delivery-focussed Social Media Manager to lead, manage, and deliver social media activity for our clients and the agency.

You’ll be responsible for shaping and delivering high-impact social media and content strategies for both clients and the agency. You’ll work across a wide range of industries and platforms, combining creative thinking with data-driven insight to drive measurable results.

• Develop and deliver social media strategies for clients and the agency
• Turn strategy into clear, practical content plans and daily activity
• Monitor performance and optimise activity to meet engagement and growth targets
• Stay on top of platform trends, formats, and cultural moments and apply them in real time

• Actively manage client and agency social media channels day to day
• Publish, schedule, and optimise posts across platforms
• Engage with audiences through comments, messages, and conversations
• Build and nurture online communities through consistent interaction and moderation

• Plan social content calendars and write engaging, on-brand captions
• Create and capture social-first content using phones and basic editing tools
• Brief and collaborate with internal teams where support is needed
• Ensure content is tailored to each platform and audience
• Track performance using analytics and platform insights
• Use data to refine content, posting schedules, and formats
• Produce clear, actionable reports for clients and internal stakeholders
• Work closely with the wider team to align social activity with broader campaigns
• Share learnings and best practice across accounts
• Support pitch work and contribute ideas to grow the agency’s social offering

• 5+ years’ experience managing social media accounts, ideally in an agency environment
• Proven experience running social channels day to day and delivering results
• Confident creating content using phones, cameras, and editing tools
• Data-driven mindset with a creative approach to problem-solving
• Strong client communication and account management skills
• Experience using tools such as Sprout Social, Hootsuite, Google Analytics, and social scheduling platforms

• Experience with paid social and influencer marketing
• Strong understanding of video-first and short-form content