Senior Product Designer

About the role:

As a Senior Product Designer at Helios

X, you will play a pivotal role in shaping how we deliver intuitive, accessible, and scalable digital healthcare experiences to customers around the world.

This role goes beyond crafting polished interfaces. You will solve complex product challenges across regulated healthcare environments, working closely with cross-functional partners to design experiences that are safe, compliant, and culturally relevant across multiple markets.

As a senior member of the design team, you will lead high-impact initiatives, champion design thinking across the organisation, and help define what excellent digital healthcare design looks like at scale.

• Own and lead the end-to-end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy.
• Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts.
• Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant.
• Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences.
• Champion the Helios
  
  X Design System, ensuring it scales to meet the demands of our customer-facing features and services.
• Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle.
• Conduct UX audits and usability testing to continuously refine and improve the product.
• Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity.
• Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user-centred.

• 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role.
• Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints.
• Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges.
• Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG).
• A natural systems thinker who can see across the product ecosystem and design for scale and consistency.
• Comfortable in cross-functional, fast-paced environments, ideally within tech, health tech, or regulated industries.
• Confident working independently, managing ambiguity, and driving forward strategic design initiatives.
• An excellent communicator and collaborator who builds trust with engineers, PMs, clinicians, and stakeholders across time zones.

At Helios

X, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Employee Pension with Smart Pensions
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and Med Express products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget