Business Analyst - NHS

Job Title:

Business Analyst - NHS

Location:

London
Contract Type:
Contract

NHS IT/Digital Experience is essential due to the immediate project requirement, please do not apply if you do not have this direct experience.

About the Role

Our client a large consultancy with various NHS clients are looking for a skilled Business Analyst to support a Domain migration within a digital team by turning complex information into clear, actionable insights. This role sits at the intersection of data, systems, and stakeholders, helping ensure that processes, reporting, and decision-making are accurate, efficient, and aligned with NHS governance and clinical workflows.

Due to the nature of the migration all current applications process will need to correctly mapped etc.

You will work closely with technical teams, clinicians, and operational stakeholders to analyse systems, identify gaps, and produce high-quality documentation that supports change and improvement.

Key Responsibilities

Analytical & Data Skills

Analyse raw information to identify trends, patterns, anomalies, and improvement opportunities

Review specifications, SOPs, audit logs, operational policies, and system outputs

Validate findings using tools such as Excel, basic SQL, reports, and dashboards

Identify data gaps, inconsistencies, and downstream impacts across systems

Stakeholder Management

Engage with stakeholders through active listening and structured discussions

Build trust and strong working relationships across clinical and technical teams

Obtain clarification and validation of requirements and findings

Technical & Systems Understanding

Understand how clinical systems store, share, and report data

Locate and interpret system logs, extracts, and workflow data

Understand data fields, sources, relationships, and dependencies

Assess downstream impacts across multiple clinical applications

Critical Thinking & Problem Solving

Identify missing data, conflicting processes, and ambiguous requirements

Perform root cause analysis using approaches such as:

5 Whys

Fishbone diagrams

Process tracing

Documentation & Communication

Produce clear, structured documentation including:

Requirements packs

Data dictionaries

Process maps

Benefits logs

Risk and impact assessments

Translate complex information into simple, decision-ready insights

Present findings clearly to both technical and non-technical audiences

Skills & Experience

Essential / Required

Proven experience in a Business Analyst role with NHS trusts (essential)

Strong analytical, critical thinking, and problem-solving skills

Data collection, manipulation, and processing experience

Experience reviewing system outputs such as reports, logs, and data extracts

Active Directory / Domain Migration experience

Hands-on experience working with NHS and clinical applications

Understanding of application architecture, including front-end and back-end design concepts

Ability to understand how systems integrate and how data flows between applications

Excellent written and verbal communication skills

Strong stakeholder engagement and requirement validation skills

Experience producing high-quality documentation using:

Visio

Excel

Word

Power Point

Desirable

Experience working within an NHS Trust or healthcare environment

Strong understanding of NHS processes, including escalation paths, prescribing, charting, and observations

Awareness of NHS governance, compliance, and regulatory requirements

Inside of IR35 regulations - payment via an umbrella company