Digital Ad Operations Specialist

JOB BAND: D
CONTRACT TYPE:
Permanent, Full-time
DEPARTMENT: BBC Studios – Digital News & Streaming (Advertising Product Team)

LOCATION:

London – Hybrid
PROPOSED SALARY RANGE: £44,000 – £55,000 depending on skills, knowledge and experience Plus London Weighting allowance £5,441 will be added on top of the base salary.

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining and inspiring stories for people around the world.

Join our Advertising Product team to ensure flawless delivery of digital advertising across , apps, audio, newsletters and You Tube. As Digital Ad Operations Specialist, you’ll manage trafficking, campaign performance, programmatic troubleshooting and technical enablement, ensuring our EMEA sales teams deliver premium, high performing campaigns for global clients.

You’ll be part of a high performing, collaborative team at the centre of BBC Studios’ digital advertising ecosystem. You’ll work with industry leading technology, shape new ad formats, and support innovation across web, app, audio and video environments — all while contributing to a trusted global news and entertainment brand.

• Deliver end to end trafficking, QA, optimisation and reporting for all EMEA sourced direct and programmatic campaigns across web, app, audio, video and You Tube.
• Troubleshoot programmatic deals (PMPs, PG, PD) and resolve pacing, delivery and creative issues across SSPs, DSPs and Google Ad Manager.
• Provide technical support to Sales and Planning through dashboards, campaign insights, creative status updates and KPI driven optimisation recommendations.
• Act as a super user for core ad tech platforms including Operative.
  
  One, Google Ad Manager, Triton, Salesforce Media Cloud, Celtra and The Media Trust.
• Support ad product development through testing new formats, validating vendor integrations, and ensuring compliance with privacy, data and brand safety standards.

ESSENTIAL CRITERIA:

• Proven experience in Digital Ad Operations (2+ years), ideally within a publisher or ad tech environment, with hands on trafficking and campaign delivery across web, app, audio and video.
• Advanced knowledge of ad serving and programmatic ecosystems including Google Ad Manager, DV360, SSPs/DSPs, You Tube, brand safety and verification tools.
• Strong troubleshooting capability across direct and programmatic channels, including deal setup, creative validation, pacing issues and tag level diagnostics.
• Experience with OMS/CRM systems such as Operative.
  
  One and Salesforce Media Cloud, with the ability to manage cross platform workflows accurately.
• Ability to document and maintain operational processes including trafficking workflows, QA checklists, escalation paths and platform configuration guides to ensure consistency and operational excellence across regions.

DESIRED BUT NOT

REQUIRED:

• Experience developing programmatic health metrics and using BI tools or AI (including Copilot) for analysis and reporting.
• Understanding of 1P/3P data, reconciliation and billing cycles, ideally with exposure to SAP.
• Experience supporting vendor onboarding including privacy, Info Sec and pixel based data collection reviews.
• Ability to balance strategic thinking with hands on operational detail in a fast paced, multi stakeholder environment.

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

#BBC STUDIOS

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all…