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IT Service Excellence Lead: Automation & AI-Driven ITSM
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-24
Listing for:
Vodafone Group
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
IT Consultant, IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
A leading telecommunications company in the UK is seeking an experienced IT Service Management professional to drive strategic initiatives and enhance customer experience. You will lead collaboration across various ITSM practices, leveraging your expertise to analyze data trends, improve processes, and report on performance metrics. The ideal candidate will have over 5 years in ITSM, strong stakeholder engagement skills, and ITIL certification.
This role offers opportunities for learning and growth within a global collaborative environment.
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