Solutions Architect

Overview

About Harmonic Security Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently.

Harmonic Security is led by cybersecurity experts and backed by investors including N47, Ten Eleven Ventures, and In-Q-Tel. We are focused on scaling our platform with customers at the center and defining how organizations securely adopt AI at scale.

You'll report to the Director of Solutions Architecture and work closely with product, engineering, marketing, and partner teams. This is a cross-functional role serving as the technical bridge between prospects, customers, and partners.

You ll help prospective and existing customers understand how Harmonic can address their challenges. Your days will include engaging with prospects and clients to demonstrate capabilities, building proof of value (POV) plans, and executing them. Solutions Architects bridge customer needs with product and engineering teams to drive product evolution. Success means building strong relationships and guiding customers through their AI adoption journey, ensuring they can use Harmonic effectively.

• Responsible and accountable for all pre-sale technical activities
• Collaborate with customers to create and execute tailored POCs that highlight how Harmonic simplifies data protection for the GenAI era
• Work as part of the EMEA/DACH sales team to close new business opportunities and support existing customers through the contract lifecycle
• Collaborate with product and marketing to turn deep technical insights into compelling content and messaging
• Stay on top of the competitive landscape to shape our story

• A proven track record in a solutions engineering or presales engineering role; experience in customer-facing post-sales roles or in security is a plus
• Hands-on experience deploying and managing software in enterprise environments; experience with MDM solutions such as Intune, JAMF, and Kandji
• Comfort operating in ambiguity, using new tools and environments, and troubleshooting live issues under pressure
• Hands-on, team-first mindset; quick to step up for new challenges
• Scripting experience (Python, shell, Power Shell, etc.)
• Proactive ownership and delivering the best customer outcomes with little guidance
• Self-starter attitude; driven to research, investigate, and learn independently

This isn t just a job; it s an opportunity to be part of a team redefining cybersecurity. We believe today s talent is tomorrow s success, and we re committed to creating an environment where you can do the best work of your life.

• Competitive pay and meaningful equity with a direct stake in Harmonic s success
• Comprehensive benefits, pension plan, generous PTO, and flexible hybrid work
• A small, passionate team that values transparency, creativity, and learning
• Thoughtful leadership that cares deeply about growth, impact, and people
• Annual global offsites (past trips include Lisbon and Nashville)
• The chance to directly shape both our product and our culture as we build a category-defining company

• Flourish in the Unknown:
  We relish being thrown into new, unfamiliar situations that require initiative and rapid decision-making. We orient ourselves quickly and deliver results with minimal guidance
• Never Full:
  We never hesitate to raise our hands and take on challenges to assist those in need. We hunger for opportunities to learn and do more
• Perfect Harmony:
  We have a genuine willingness to assist and support one another to create cohesion and unity. We foster success through collaboration and honest sharing of feedback and ideas, enabling everyone to grow and produce their best work