IT Transformation & Change Manager

Location: Greater London

IT Transformation & Change Manager | Salary £70,000–£85,000 PA | 18-month FTC | Hybrid working (Croydon)

We’re recruiting an IT Transformation & Change Manager for a global manufacturing organisation to help embed core enterprise systems into day-to-day ways of working.

The business has invested in key platforms, including Microsoft Dynamics AX and workforce systems, but inconsistent adoption, workarounds, and spreadsheet-driven processes are undermining their value. This role is about making change stick — ensuring systems are used properly, processes are scalable, and teams move away from informal or manual approaches.

This is a delivery-led change role, focused on execution rather than theory. You’ll lead the people and process side of transformation, working cross-functionally with Operations, Finance, HR, and IT to drive consistent adoption and improved operational discipline.

IT Transformation & Change Manager –

Key accountabilities:

Lead change management across IT and business transformation initiatives, with a strong focus on ERP and enterprise systems
Drive consistent system adoption, addressing behavioural, capability, and engagement challenges
Identify and eliminate spreadsheet-based and informal workarounds, replacing them with standardised, scalable processes
Work with functional leaders to redesign and embed fit-for-purpose processes
Own stakeholder engagement, communication, and training to support sustainable change
Establish clear governance, ownership, and accountability for process compliance
Embed learning and support models so teams are equipped to operate core systems effectively
Track adoption and usage, intervening where change is not landing and course-correcting as required
Support benchmarking and maturity assessments to inform future transformation priorities
Candidate requirements:

Proven experience in IT transformation, change management, or business improvement roles
Demonstrable success driving adoption of ERP or enterprise systems, ideally Microsoft Dynamics AX or similar
Experience working with HR or workforce systems is highly desirable
Strong understanding of how systems, processes, and behaviours interact
Confident operator able to challenge existing ways of working and influence senior stakeholders
Pragmatic, delivery-focused, and comfortable working in evolving environments
Experience in manufacturing, operational, or multi-site organisations is a strong advantage
Why this role

This is not a theoretical transformation role. You will be fixing real operational issues, improving system ROI, and creating disciplined, scalable ways of working across a complex organisation. The role has the scope to challenge where needed and deliver tangible, lasting change.

The position is offered initially as an 18-month fixed-term contract, with hybrid working genuinely supported.

If you’re motivated by practical change and enjoy seeing systems properly embedded into the business, we’d love to hear from you. Please apply with your CV.

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