SaaS Service Desk Manager | ITIL & Customer Support Lead
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-01-20
Listing for:
Jas Gujral
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Project Manager
Job Description & How to Apply Below
A retail technology software company is urgently seeking a Service Desk Manager in Greater London. The ideal candidate should have at least 2 years of experience in a customer-facing service desk role, preferably in a SaaS environment. Responsibilities include managing ticket workflows, troubleshooting customer issues, and implementing ITIL processes to improve service quality. The salary for this position ranges from £25K to £35K.
Interested candidates, please send your CV in Word format.
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