IT Operations Technician

Required Skills: CI/CD Pipeline, IAC, Dev Ops

Working Shift: 9:00 AM – 5:30 PM (UK time)

Country: United Kingdom

Name of the position: IT Operations Technician (CI/CD & Dev Ops Engineer)

No.of resources needed for this position: 01

Mode : Full-Time

Years of experience: 2 to 3 Years

We are seeking an experienced IT Operations Technician with CI/CD and Dev Ops expertise to deliver consulting and operational services to enterprise end clients. The role focuses on designing, implementing, and operating automated delivery pipelines, infrastructure, and operational tooling to enable reliable, secure, and scalable software delivery.

The successful candidate will work closely with development, security, and operations teams, contributing to high-quality service delivery and continuous improvement across environments.

Design, implement, and maintain automated CI/CD pipelines to streamline build, test, and deployment processes.

Reduce manual intervention and errors while accelerating development and release cycles.

Develop and manage infrastructure using Infrastructure as Code principles.

Ensure environments are consistent, repeatable, scalable, and compliant.

Implement and manage monitoring, alerting, and logging solutions to track system health, performance, and availability.

Enable proactive incident detection, root cause analysis, and optimisation.

Embed security controls into the development and deployment lifecycle.

Implement vulnerability scanning, security automation, and compliance enforcement aligned with organisational and regulatory standards.

Automate and oversee application deployments across multiple environments.

Ensure minimal downtime
, smooth transitions, and rollback strategies where required.

Identify, diagnose, and resolve issues across CI/CD pipelines, infrastructure, and applications.

Provide timely resolution to incidents and contribute to problem management activities.

Analyse system and application performance.

Identify bottlenecks and implement improvements to enhance scalability and reliability.

Act as a bridge between development, operations, and security teams
.

Promote Dev Ops best practices and a culture of shared ownership and continuous learning.

Produce and maintain clear documentation covering processes, configurations, pipelines, and infrastructure.

Support knowledge transfer and long-term maintainability.

Continuously assess and improve delivery and operational processes.

Identify opportunities to optimise efficiency, quality, and cost.

Strong experience in CI/CD pipeline design and automation

Hands-on experience with Infrastructure as Code tools (e.g. Terraform, ARM, Cloud Formation, etc.)

Experience with
monitoring and logging platforms

Solid understanding of Dev Ops and Dev Sec Ops  practices

Strong troubleshooting and problem-solving skills

Experience working in client-facing or consulting environments

Ability to work across on-site and remote delivery models

Cloud platform experience (Azure, AWS, or GCP)

Containerisation and orchestration (Docker, Kubernetes)

Scripting and automation (Power Shell, Bash, Python, etc.)

Knowledge of IT service management practices (ITIL)

Strong communicator with the ability to engage technical and non-technical stakeholders

Proactive, self-motivated, and delivery-focused