Lead, Account Solution Engineer

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Sector:
Engineering | Role:
Manager | Type:
Permanent |

Hours:

Full Time

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ambition meets action and tech meets trust. The world of work is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About Us

We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust + You. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way.

Our Commitment to Equality

At Salesforce, we are working to move closer to equality for all. We are proud to be a Disability Confident Scheme member and provide accommodations that best suit your needs.

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer's needs and establish Salesforce's product as the best solution that solves unique challenges.
• Possess the curiosity, adaptability, and creativity to experiment with emerging AI technologies and translate them into tangible value for customers.
• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

• 5 or more years experience as a solution/sales engineer for a CRM company or similar technology.
• Salesforce or other certifications related to Artificial Intelligence, specifically generative AI and LLM concepts.
• Experience implementing Digital Transformation strategies, enterprise consulting and delivering increased success to their customers.
• Knowledge of related applications, relational database, web technology, and cyber-security.
• Web, application server, and database programming experience such as Java, JavaScript, REST/SOAP, HTML5/CSS, SQL, etc (desirable).
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge and best practices.
• Will travel occasionally.

Need career support before applying? We are proud to partner with Evenbreak. If you wish to apply for any of our roles, please access Evenbreak’s Career Hive for free resources, including one-to-one personalized career coaching.