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Hybrid Global Incident & Problem Operations Lead
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-19
Listing for:
Unily
Full Time
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, IT Specialist
Job Description & How to Apply Below
A leading technology company in London seeks a Service Operations Manager to lead Problem Management and Major Incident Management functions. The role ensures service stability and operational excellence, requiring 5-7 years of experience in Service Management or Technical Support. Candidates should possess strong communication and analytical skills, and familiarity with ITIL processes and ITSM tools like Service Now. This position offers a hybrid working environment and a fantastic suite of benefits.
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