Trade Support Analyst

Global Investment Bank - Application Support Analyst - Equity Technology

A global investment bank is seeking an Application Support Analyst to join its Equity Technology team in London. You’ll support a mission-critical, front-to-back trading platform used by Front Office, Risk, Finance, and Operations to calculate P&L, manage risk, and reconcile positions. This is a fast-paced, high-visibility role where you’ll take real ownership of platform stability, incident management, and continuous improvement within a demanding trading environment.

• Ensure high availability and stability of a global equities trading platform
• Diagnose and resolve production issues quickly and accurately
• Act as a key point of contact for Front Office, Risk, Finance, and Operations users
• Drive automation to improve support efficiency and reduce manual processes
• Partner with engineering teams and vendors to resolve issues and enhance the platform
• Manage infrastructure proactively to improve performance and resilience
• Communicate incidents, outages, and change updates clearly to stakeholders
• Contribute to governance, risk reduction, and operational best practices

• Experience supporting large-scale, enterprise trading platforms
• Strong Linux and SQL knowledge (including core database concepts)
• Scripting or programming experience (Python, Perl, Shell, etc.)
• Excellent communication skills and a collaborative mindset

• Sophis experience
• Knowledge of messaging systems (Solace, TIBCO EMS, MQ)
• Exposure to build and deployment processes
  
  Experience working in a 24x7 support environment