Hardware Asset Manager

Summary

Grade: 3A

Reporting Line: Head of Technology Service Operations

Contract Type: Permanent

Location: Wood Street

The Hardware Asset Manager is responsible for overseeing the lifecycle of all physical IT assets within the Post Office. This includes supporting procurement, deployment, maintenance, tracking, and disposal of hardware such as laptops, desktops, servers, mobile devices, and branch equipment. The role ensures that hardware assets are accurately recorded, optimally utilised, and compliant with internal policies and external regulations ensuring that the CMDB is fully up to date

By maintaining a robust asset management framework, the Hardware Asset Manager supports operational efficiency, cost control, and risk mitigation, while enabling teams to access the tools they need to perform effectively.

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• Up to 18% on target bonus opportunity
• 27.5 days annual leave that increases with tenure
• Car Allowance
• Generous pension contribution
• Access to Benenden Healthcare
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'.

As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

• Proven experience in IT asset management or hardware lifecycle management.
• Strong understanding of IT hardware components and configurations.
• Proficiency in asset tracking tools and inventory management systems.
• Experience with Configuration Management Databases (CMDB) and maintaining accurate asset records as configuration items.
• Ability to manage vendor relationships and support negotiating contracts.
• Familiarity with cybersecurity and data protection standards related to hardware.
• Proficient in using asset management systems to track, update, and report on hardware inventory.
• Ability to manage multiple assets across locations and teams.
• Skilled in conducting audits and reconciling inventory discrepancies with precision.
• Experienced in managing vendor relationships and coordinating procurement, warranties, refresh cycles and repairs.
• Knowledgeable in IT hardware including desktops, laptops, servers, and mobile devices.

Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.

We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.