Frog - Customer Data Analytics Managing Consultant

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.

frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact.

If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference

An Overview Of The Role

We are seeking a highly skilled Managing Consultant with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Has commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation.

Additionally, the candidate should have strong project management and people management skills.

What We Look For

Skilled manager with experience working in a consultancy or agency environment, supporting clients through guiding them on how to address their challenges using data, analytics and AI.

• CX Data Expertise – A subject matter expert in one (or more) of the following areas: data driven marketing, marketing/media measurement, customer/ consumer research, digital journey optimisation, personalisation, Mar Tech, CRM / loyalty analytics, CDPs and AI applications within CX.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Strong Delivery Leadership - Experience leading cross-functional teams to understand business challenges and create valuable products and/or solutions such as insight solutions (inc. BI reporting suites), Mar Tech / data driven CX solutions or ML/AL solutions (inc, predictive, forecasting, classification and deep learning models).
• Project Management Excellence - Proven project management experience, including planning, execution, and successful delivery of Analytics and AI/ML POCs, MVPs and production-grade solutions.
• Commercial Acumen - Commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements and client negotiation. Experience building strong relationships with senior client stakeholders to identify and execute against new sales opportunities.
• People Manager - People management skills, including mentoring, guiding, and developing team members.
• Excellent Communicator – Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly…