Frog - Customer Data Analytics - Senior Consultant

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.

frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lense of customer experience. You’ll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact.

If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.

An Overview Of The Role

We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills.

What We Look For

We are seeking a skilled Senior Consultant experienced in one or more data-related roles—such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes:

• CX Data & Insights SME – Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc
• Delivery Excellence - Experience developing and implementing insight solutions, Mar Tech / data driven CX solutions or ML/AL solutions. Proven experience owning work streams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions.
• Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
• Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management
• Collaborative team player – Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions
• Excellent Communicator – Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders
• Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space

It Would Be a Bonus If You Have

• Experience in primary…