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IT Service Desk Lead | ITIL‑Driven Service Excellence

Job in Greater London, London, Greater London, EC1A, England, UK
Listing for: VE3
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: IT Service Desk Lead | ITIL‑Driven Service Excellence )
Location: Greater London

A dynamic technology organization in the UK seeks an experienced IT Service Desk Lead to ensure effective operation of the service desk. This role involves leading the configuration of service desk tools, monitoring performance, and driving continuous improvement. Candidates should have over 5 years of experience in service management, deep knowledge of ITIL practices, and strong technical and analytical skills.

The company offers competitive remuneration and opportunities for professional development.
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