Oracle HCM Analyst

We are working with an organisation that is looking to appoint an Oracle HCM Analyst to join a small, collaborative HRIS team. This role sits at the intersection of HR and technology and will focus on supporting and enhancing Oracle Cloud HCM across the business.

The position will involve providing first and second line support to Oracle HCM users, handling not only day-to-day queries but also more complex functional and technical change requests. You will play a key role in ensuring the system continues to meet business needs and evolves in line with organisational requirements.

Key responsibilities will include:

• Providing first and second line support for Oracle Cloud HCM users
• Investigating, troubleshooting and resolving functional and technical issues
• Managing and maintaining Oracle Cloud HCM modules on a hands‑on basis
• Raising and managing Service Requests with Oracle, including escalation where issues cannot be resolved in‑house
• Liaising with Oracle and other external suppliers to ensure timely resolution of incidents and defects
• Gathering and understanding business requirements for system changes and enhancements
• Configuring and implementing new Oracle HCM functionality to improve system capability
• Taking ownership of end‑to‑end delivery of enhancements, from initial requirement through to implementation, t...