Senior Lead Consultant

We are hiring a Senior Lead Consultant! ADP Global View is leading the Global Payroll and Time market in the World and provides services to multi-national clients looking for outsourcing solutions. The Global View Organization is committed to providing world-class service to all clients by hiring, developing, and retaining qualified service professionals, treating each client contact as a service opportunity, and delivering outstanding customer care to client associates.

ADP Global View aims for the highest standards and modern approaches in how it organizes itself, engages associates, and delivers work. Business agility is critical for our organization, and the Lead Consultant plays a significant role in this.

The primary focus of this position is to align with the Client Product Owner/Client SME on specific requirements documented through the User Stories to meet their business needs. The Lead Consultant designs, builds and validates client requirements, executes testing leveraging client data and liaises with the Client Product Owner (Client SME) on testing results. She/he will work with Client Product Owner (Client SME) to resolve any issues and escalations throughout the implementation process.

The Sr. Lead Consultant provides coaching and mentoring to all team members and aligns with the Communities of Practice for further knowledge development across the organization.

The ADP Global View Lead Consultants are integral members of an Agile Team and share responsibilities for the team’s overall performance. He/she is expected to work on multiple client projects within the same timelines/targeted go-live date.

The Sr. Lead Consultant reports to the Agile Team Lear or Business Owner/Implementation Director.

• Implement the client's solution using ADP's Implementation Methodology and the ADP Global View product (based on SAP/Krono/Workforce Manager).
• Lead blueprinting workshops to gather information on the client's requirements.
• Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
• Consult with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
• Support clients through the User Acceptance, Parallel Testing and Go-Live phases to ensure a successful go-live.
• Take ownership of issues & gaps between client requirement and ADP GV template and work with other GV streams/areas to resolve them.
• Perform Quality Assurance reviews on blueprints and configuration of the client's system.
• Identify and manage risk individually at project level.
• Lead Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
• Act as a mentor and actively support fellow team members in an effort to develop their respective skills.
• Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training courses.
• Liaise with the ADP Project Manager/Agile Team Lead assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
• Support pre‑sales process, including analyzing and providing answers for technical documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required.
• Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes.
• Provide assistance and liaise with the Product Manager & Project teams to design any non standard changes to the ADP Global View template.

• Performs other related duties as assigned.

• Bachelor's Degree or its equivalent in education and experience.
• SAP Payroll or Kronos/Workforce Manager configuration experience in one or more countries.
• Must have configuration knowledge / consulting skills for at least two applicable SAP functional areas.
• UK and Irish payroll experience.
• Must have solid functional / blueprinting knowledge. This position…