Head of CRM - Solutions Architect

HEAD OF CRM - SOLUTIONS ARCHITECT

£90,000-£130,000

LONDON - HYBRID 2X A WEEK

Please note, you must be a UK resident and have full right to work to apply

A high-growth, tech-led organisation is looking for a Head of CRM to take ownership of its full revenue systems ecosystem. This is a rare opportunity to sit at the intersection of systems architecture, commercial operations, and analytics, shaping the foundations that power marketing, sales, and customer success.

This is not a traditional CRM administration role. You'll be responsible for architecting the systems that underpin the entire customer lifecycle, ensuring the go-to-market tech stack scales effectively while maintaining strong data quality, governance, and usability throughout.

For someone motivated by ownership, strategic influence, and long-term progression, this role offers genuine scope to shape how a modern revenue engine operates.

As Head of CRM, you will own the organisation's CRM platform as the central source of truth for all revenue activity. You'll design, optimise, and evolve the GTM technology stack, translating commercial requirements into scalable system architecture and ensuring teams are enabled by robust, reliable tooling.

Working closely with senior stakeholders across Revenue Oper...