Professional Services Consultant

Traackr is a global SaaS technology company providing a data goedkoop platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer management and engagement a critical practice of theirović marketing and advertising programs.

We are a remote‑first company, and for the folks that like to meet in person, we have offices in San Francisco, New York, Boston, Paris, and London.

At Traackr, we’re lucky to have a team of kind, driven, and respectful humans from around the world. We operate on a culture of mutual respect, with core value pillars including:

Trust
. We earn the trust of our team, customers, creators, and partners through transparency, predictability, and integrity.

Diversity
. Bringing diverse perspectives to the table results in stronger outcomes. All are welcome.

Value
. Through our words and actions, we strive to create tangible value for our customers and peers. We only succeed when our community succeeds.

Ownership
. We lead with action. We take pride in solving the hardest challenges and feel accountable for our commitments.

Mutual success
. We share goals with each other and with our clients. Alignment, collaboration, and empathy are the cornerstones of our success.

Our team also loves having fun together, with many employee‑led initiatives like the Traackr Summer Olympics annual workout challenge!

Traackr is seeking a PS Consultant to join our Professional Services Team. Over the last few years, Traackr has organically developed its professional services offering to support the business's growth. The PS team now includes a mix of data analysts, who bring strong analytical and technical expertise, and consultants, who bring business expertise and client‑facing experience. Together, they are responsible for executing and delivering high‑value projects to Customers.

The Professional Services Consultant reports to the Professional Services .

The core objectives of Traackr’s Professional Services team are:

• Act as a strategic advisor to Traackr Enterprise customers to help them optimize their influencer programs.
• Lead with data to develop market insights and best practices that contribute to Traackr’s business growth and position as a thought leader within the space.
• Consult with our customers to develop new offerings to help them maximize the success of their influencer initiatives that can become part of our future product developments.

The Senior PS Consultant will be responsible for delivering and expanding our professional services activities among local and international Customers. This will include driving sales opportunities in collaboration with internal teams, managing project delivery, and interacting with-prev partners when required.

• Contribute to the design and execution of service projects that align with customers' objectives and strategic goals, delivering impactful solutions tailored to their needs.
• Act as a trusted advisor to global enterprise customers, ensuring their influencer marketing programs are successful and that they maximize the value from Traackr’s platform and services.
• Collaborate with Sales and Customer Success teams to identify new service opportunities and win strategic projects, fostering long‑term client relationships.
• Lead and deliver high‑quality services projects, ensuring they meet customer expectations, address business needs, and demonstrate Traackr’s value proposition.
• Leverage internal resources, including the Customer Success and Data teams, to deliver comprehensive and successful service engagements.
• Communicate key insights and feedback to the Product team, ensuring customer success stories and service innovations are considered for future product roadmap enhancements.
• Publish and present thought leadership content on influencer Minis Trends and insights, contributing to Traackr’s industry presence through blog posts, case studies, and presentations at key industry events.
• Analyze customer and market data to uncover trends, insights, and patterns…