Digital Data Analytics and Insights Analyst

Digital Data Analytics and Insights Analyst

Final date to receive applications: 27 January 2026

Department: Communications & Marketing

Employment Type: Permanent

Location: London

Compensation: £31,250 - £35,000 / year

The Role

In this role you will use your analytical expertise to shape how the organisation understands digital performance, customer behaviour, and marketing effectiveness. Reporting to the Senior Manager Website User Testing and Experience, you will turn data into actionable insight, helping us optimise our website, campaigns and user experience across the Bank, and play a key part in developing robust measurement frameworks, managing digital analytics platforms, and ensuring our data is trusted, compliant and strategically used.

With proven experience in digital analytics, reporting and insights, you will be able to translate complex information for non‑technical audiences. Using your knowledge of data visualisation tools and your familiarity with customer journeys, you will support improvements to our website to continually improve the experience for stakeholders. Robust and accurate analytical skills, excellent communication, and stakeholder management are essential. You will also be curious, particularly about digital analytics and emerging AI technologies.

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle – from discounts on retail and dining, to health and wellbeing, travel, and technology…and plenty more