Global Operational Technology & Cyber Security Lead

Global Operational Technology & Cyber Security Lead

We are seeking an experienced Global Operational Technology Director to join our team in EMEA, supporting our global Financial Services client.

• Lead the implementation of intelligent and sustainable workspace solutions.
• Design, implement, and operate Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), Data Center Infrastructure Management (DCIM), and Supervisory Control and Data Acquisition (SCADA) systems.
• Act as the single point of contact for Global Building Control System (BCS) and operational technology programs.
• Ensure global program alignment for Smart Building strategies.
• Understand KPIs per region and drive optimal tracking and performance.
• Build strong relationships and work closely with senior internal and external stakeholders.
• Responsible and accountable for BCS OT KPIs globally.
• Manage and coordinate regional meetings with client stakeholders and executive sponsors.
• Provide regular progress reporting to internal/external leadership and broader community stakeholders.
• Serve as the point of escalation and ultimate decision maker for changes, new devices, and remediation Operational Technology and Building Control System projects.
• Ensure innovation, best practices, playbooks, and standards are implemented globally.
• Provide technical expertise on BCS, IoT devices, networks, suppliers, and associated processes.
• Ensure all regional agreements are active and supported with the correct headcount.
• Champion awareness and capability enhancement within a 1,000+ JLL service delivery team.
• Monitor emerging threats & ensure vulnerability assessments are completed and remediated within a timely manner.
• Stay informed with industry changes and advancements, connecting with JLL-T and other platforms within JLL to leverage expertise and resources.
• Oversee the design, implementation, and lifecycle management of operational technology (OT) networks across smart building environments.
• Establish and enforce OT network standards, segmentation strategies, and secure integration with IT systems.
• Implement and maintain monitoring, assurance, and resilience measures to ensure OT network availability, performance, and cybersecurity compliance.
• Lead incident response and remediation activities specific to OT networks, ensuring rapid containment and recovery.
• Drive continuous improvement of OT operations through performance analytics, benchmarking, and alignment with global security frameworks (e.g., IEC 62443, NIST).

• Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
• 8-10+ years of experience in operational technology, building automation, or cyber security.
• 5+ years in a leadership or management role.
• Experience working with global financial services clients preferred.
• Expert knowledge of BMS, EPMS, DCIM, and SCADA systems in enterprise environments.
• Deep understanding of OT network security, segmentation, and regulatory compliance.
• Proficiency with cyber security frameworks (IEC 62443, NIST) and financial services regulations.
• Experience with IoT integration and smart building technologies at enterprise scale.
• Knowledge of IT/OT convergence within highly regulated environments.
• Proven ability to lead global, cross-functional technology initiatives.
• Strong stakeholder management skills with C-level executives.
• Experience managing large budgets and vendor relationships.
• Understanding of financial services business operations and requirements.
• Professional cyber security certification (CISSP, CISM, CISA, or equivalent).
• Building automation or facility management certification preferred.
• Project management certification (PMP, PRINCE2) preferred.

Director

Full-time

Management and Manufacturing