Digital Buildings Technical Lead; IoT Operations

Position: Digital Buildings Technical Lead (IoT Operations)
Location: Greater London

The Digital Buildings Technical Lead (IoT Operations) plays a senior role within our global Technical Consultancy team delivering high-impact digital transformation solutions across complex real-estate portfolios. The role has a focus on a large portfolio of digital buildings in operations and requires deep IoT / OT expertise strong leadership and the ability to define and drive operational standards for secure policy-driven smart-building environments.

You will be working with a key Global Client report to the EMEA Regional Head of Technical Consulting and work closely with other Technical Consulting Team Leads.

Key Responsibilities 1. Team Leadership & People Development

As a senior leader in the Technical Consulting function you will be responsible for managing developing and supporting your team :

Line management coaching and development of technical Digital Building consultants.

Performance management through objective-setting delegation communication and structured appraisals.

Developing capability and growth plans using FPCs learning and development programmes ensuring the teams skills evolve to meet current and future portfolio needs.

Monitoring skills compliance utilisation and performance against KPIs and strategic objectives.

Supporting effective resource allocation across Technical Consulting contracts with attention to commercials and delivery demands.

Supporting recruitment through interviews technical assessments and scoring.

2. Technical Delivery Leadership

You will lead the delivery of high-quality technically sound Digital Buildings and IoT Operations consultancy services :

Build and maintain strong client relationships understand business objectives and translate them into actionable technical tasks.

Lead delivery to ensure time cost scope and quality expectations are consistently exceeded.

Oversee delivery quality across the IoT / OT consulting portfolio ensuring alignment to project scope SLAs KPIs and all contractual obligations.

Provide senior technical oversight for IoT / OT system architecture communication protocols (BACnet Modbus) networking layers FDD metering controllers alarm management and integration into cloud and enterprise systems.

Ensure technical compliance with cybersecurity controls : for example compliance in operations exception handling incident response credential policies firmware management and vulnerability remediation.

Support risk identification reporting evaluation and mitigation across all projects and programmes.

Ensure proactive management of risks to people finances reputation and operational continuity.

Work closely with Program Management to ensure commercial awareness of all contracts and accurate reporting on delivery status.

3. IoT Operations Strategy & Technical Governance

Develop operating models and governance frameworks to maximise the value of building technology across global portfolios.

Define IoT / OT Standard Operating Procedures (SOPs / MOPs) maintenance models lifecycle strategies and operational compliance processes.

Critically review and refine technical guidance for transition from projects to operations ongoing system maintenance in operations and vendor performance standards.

Provide technical leadership on IoT / OT cybersecurity alignment with enterprise risk frameworks.

Contribute to development of new capabilities including inputs to the Innovation Board policy improvements and technical governance enhancements.

4. Business Development & Market Engagement

As a senior figure within the consultancy function :

Support bid responses tender evaluations SoW creation and proposal development.

Assess technical viability and scope alignment for all proposals.

Participate in client presentations and solution discussions where required.

Maintain and nurture stakeholder relationships essential for retention and growth.

Represent FPC in industry forums and partner engagements supporting brand reputation and market positioning.

5. Leadership & Contribution to the Wider Business

Uphold and promote FPCs mission values and culture fostering trust accuracy innovation collaboration and enjoyment.

Maintain professional conduct integrity and excellence when representing FPC internally and externally.

Support continuous improvement initiatives identifying opportunities for enhancements in governance delivery processes and capability.

Maintain awareness of industry trends technologies and market developments.

Support preparation of leadership reports including monthly and quarterly performance updates.

Ensure compliance with Health & Safety ISO 9001 ISO 14001 and all internal policies.

Qualifications :
Core Requirements

Strong stakeholder management experience with the ability to translate business needs into technical deliverables.

Proven consulting ability to shape and implement IoT / OT operating models at enterprise scale.

Extensive experience with smart building technologies including sensors controllers metering FDD alarm management and OT / IT integration.

Strong knowledge of IoT / OT…