End User Experience Engineer – Lead, Deliver & Optimize ITSM
Job in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Listing for:
European Bank for Reconstruction and Development
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Support, IT Business Analyst
Job Description & How to Apply Below
A leading international development bank is looking for an Associate to manage end-user experience and IT support operations. This role involves coordinating a team of Analysts to ensure high-quality service delivery across various user technologies. Candidates should possess knowledge of ITIL v4 practices, experience in team management, and a strong ability to simplify technical documentation for users. The position emphasizes collaboration, user engagement, and a commitment to continuous improvement.
A degree in IT/Computer Science is preferred.
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