System Analyst

Role: System Analyst

Job Requisition Number: IS-73996

Job Level: >10 years of relevant experience (L4)

Location: Singapore

Part of a Tech-for-tech team to automate internal manual processes. Assist Business users, Product Owners, Tribe Coaches and internal teams including but not limited to GBT Project Governance, Process Assurance, Resource Management and Compliance and Risk teams to provide requirement on automating all the Management reporting / problem management/release planning/ SDM Process and Project Management reports for GTO Dashboard development.

• Responsible to identify and define detailed functional specification from Business users / Product & Process Owners and Tribe Coaches
• Analyze and document the “to‑be” business and operation processes based on the agreed requirements, perform impact assessment and effort estimation
• Keep track of projects and work streams’ key deliverables & deadlines

• Analyze user stories and enhancement change requests to create test scripts and test cases.
• Plan and build Test Automation for SIT/UAT/Regression Test Pack, improving efficiency, reducing manual effort, and ensuring consistent quality across releases.
• Work with offshore test team for test execution & gather test status for reporting
• Review completeness of test coverage
• Ensure that all test phases have appropriate entry / exit criteria
• Ensure retrofitting missed scenarios back to Master Test plan and Sonar Qube script
• Ensure critical test scenarios built in Sonar Qube Test Coverage
• Perform SIT test planning, design and execution of test cases
• Manage and continuously improve defect leakage ratio (SIT to UAT, UAT to Prod)
• Log, manage/follow-up with relevant stakeholders on defects till closure
• Document all test results
• Provide daily testing status update

• Participate in user story grooming and transitioning requirement to the developers and ensure a clear and complete understanding of the requirements
• Assist in translating business requirements into test scenarios
• Participate in daily scrum with development team to clarify queries and resolve blockers related to requirements and scope
• Maintain up-to-date knowledge base related to agile reporting, problem management, release planning, project governance and process assurance, and resource onboarding features and processes

• Assist team lead in managing project tracking, including timeline, budget and deliverables
• Prepare daily status for multiple internal and outsourced projects

• At least 5-6 year experience in system analysis / business analysis or software testing.
• 3-4 year experience in Agile scrum processes will be advantage
• Knowledge with IT projects life cycle in banking environment
• Have experience and ability to continue to refine current testing processes to map with the company SDM processes.
• Knowledge in using JIRA zephyr and Test Automation is advantage
• Strong knowledge of testing methodologies and tools
• At least basic product knowledge on Digital banking and related technology
• Good communication skills to liaise with different stakeholders (Technical / Business users / Testing team)
• Strong analytical skills & interpersonal skills
• Excellent skills in Microsoft Excel, PowerPoint preferred
• Working knowledge of project management tools (Jira, Confluence) will be advantage
• Able to work under stress and fast‑pace environment

• System Analysis, Business Analysis, Test Management & Test Automation

Please forward your resume in MS word format to