Senior UX Designer

Location(s):

UK, Europe & Africa : UK :
London

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Job Title

Senior UX Designer (AI)

Location

London. Full-time.

Job Description

Are you passionate about cutting-edge AI and machine learning in digital services, and want to deliver positive real-world value to the UK? We are looking for a Senior UX Designer to join our team and help solve a variety of interesting problems in the national security space.

At BAE Systems Digital Intelligence, we work with a wide range of government customers, across defence, space, and government. In our national security AI team, we undertake a variety of projects covering exploratory research into AI methods and approaches, bespoke solutions to complex customer problems, and infrastructure projects working across large customer datasets.

We’re looking for a talented designer with experience of delivery AI products or features to help shape the next generation of digital products for Government and National Security customers.

If you’re passionate about solving complex problems, crafting elegant user experiences, and guiding teams towards thoughtful, research-driven design decisions, you’ll thrive here. You’ll join a collaborative, multidisciplinary design community working at the forefront of AI-enabled systems, data-rich platforms, and digital services.

This is an exciting time to join our team to help pioneer both our customer's and our own AI adoption journey. Not only will you be directly making a huge impact through the solutions you develop, you’ll be doing it for an organisation who makes a huge impact to the security of the UK.

Core duties

All roles in our Digital Experience community require a passion for creating digital experiences that delight and inspire diverse audiences. Our UX Designers work collaboratively to shape compelling digital services that are empathetic to user needs and deliver measurable business results.

• Design intuitive AI-powered experiences, applying Human-Centred AI principles to ensure transparency, trust, and ethical use.
• Build client understanding of AI, clearly framing capabilities, limitations, and responsible design choices.
• Translate research and business requirements into user interface and visual design concepts that maintain brand consistency and visual quality.
• Lead end-to-end design across discovery, concept development, interaction design, and delivery.
• Direct and oversee interface interactions through an iterative, evidence-based approach. Drawing insight from interviews, analytics, usability studies, and user feedback.
• Guide and support creation of user-centred design artefacts such as wireframes, information architecture (e.g. site maps and navigation models), and interactive prototypes.
• Take ownership of major areas of work, ensuring consistent high-quality delivery with minimal direction from senior management.
• Lead, coach and develop less experienced team members, building capability in design and research practices.
• Represent BAE DI in senior client engagement, presenting research findings, design rationale, and user needs clearly to teams, stakeholders and sponsors.
• Champion user-centred and agile design practices, driving a collaborative environment across delivery teams.
• Keep pace with emerging trends in AI, ML, and interface design, evaluating new tools, interaction patterns and responsible-AI practices to identify opportunities within secure government contexts.
• Evaluate and improve existing digital products with a focus on usability, inclusivity, and accessibility.

About you

You’re an experienced UX, Service, or Product Designer who thrives on bringing structure to complexity and communicates with clarity. You’re comfortable leading workshops, crafting prototypes, and clearly articulating design rationale for a range of audiences. You apply User-Centred Design (UCD) methodologies across all phases of delivery,…