Systems & Process Specialist; Digital Projects

Systems & Process Specialist (Digital Projects)

Join to apply for the Systems & Process Specialist (Digital Projects) role at London Borough of Lambeth
.

Career graded PO3-PO4: £47,925 pa rising in annual increments to £54,360 pa inc LW.

12‑month Secondment Opportunity/Fixed Term Contract and Full‑time.

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. With more than 130 languages spoken, lambeth is home to the Windrush generation, London's largest LGBTQ+ community and a thriving Portuguese‑speaking community.

It is an exciting time to join Lambeth Council as we work toward Lambeth 2030 Plan – ‘Our Future, Our Lambeth’ – bringing bold ambitions to the future of communities and residents.

Are you someone who enjoys making things work better – whether that’s a process, a report or a new digital idea? We’re looking for a Systems and Processes Specialist (Digital Projects) to help us improve how our Building Control service works through creative thinking, collaboration and smart use of data and technology.

You’ll play a key part in our digital transformation journey – helping teams test new approaches, streamline systems and develop ideas into practical improvements. From mapping workflows with Post‑its to producing clear and insightful reports, this is a varied role for someone who likes learning, problem‑solving and bringing people together.

• Supporting and co‑ordinating digital innovation projects – researching new tools and helping colleagues test and shape ideas.
• Mapping and reviewing current processes, working with teams to identify practical improvements and design better ways of working.
• Thinking about management reports and dashboards that help track service performance, budgets and trends.
• Collaborating with colleagues across different services to understand needs, share insights and promote good practice.
• Helping colleagues develop our Alpha project – creating clear guides and templates where needed.
• At PO4 level, leading the Alpha digital systems change project, facilitating workshops and supporting the Head of Service on the innovative systems transformation programme.

You’ll bring curiosity, empathy and a collaborative mindset. You don’t need to be a technical specialist – we’re looking for someone who’s comfortable analysing data, exploring new ideas and working with others to make things simpler and more effective.

• Experience improving or re‑designing systems and processes in a workplace setting.
• Confidence using spreadsheets, data tools (e.g. Excel and Power
  
  BI) or other digital platforms to support your work.
• Strong communication and teamwork skills, with the ability to explain complex ideas in a clear and practical way.
• A proactive, flexible approach: willing to explore, test and adapt.
• Willingness to travel and engage across the country with our partner Local Authorities (travel expenses provided).
• (At PO4 level) Experience leading or contributing to change projects, ideally involving digital systems or service improvement.
• Knowledge of Building Control, Planning or the wider Built Environment is an advantage but not essential – what matters most is your curiosity and commitment to making things work better.

• Opportunity for flexible and hybrid working arrangements.
• Inclusive workplace where creativity and collaboration are valued.
• Encouragement to try and fail!
• Growth and contribution to meaningful transformation projects.
• Chance to improve services that directly benefit local communities.

To be considered for interview, your CV and supporting statement must clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application.

We operate an anonymised application process, so remove personal details when uploading your CV or personal statement.

Advert close date: 11:59pm on 25 January 2026.

Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at

For an informal discussion about the role, please contact Neil Fenton at

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please .