Knowledge Management Systems Analyst

About the job Knowledge Management Systems Analyst

£ Excellent Salary + Benefits - London

James Carrera of Digital Data Foundation has been retained to source a paralegal or information services professional looking to further their career in legal knowledge management in an innovative firm, supporting Globalsystems & process providing a firm foundation in the world of Law Tech

Responsibilities

Cross functionally support KM technology projects (including new projects, phased releases, system migrations and version upgrades) and support KM system business as usual (BAU).

• Support KM projects in the pipeline through testing, user training and support.
• Systems support; user adoption, use and queries.
• Work with practice groups to design data points and collection thresholds
• Profile and trigger design, workflows, usage reports, data mapping and user admin.
• Designing Chambers templates, profile manager oversight, exploring content management, ingestion of external content.

Experience

With circa 2-3 years of progressive experience in a Legal Technology focused role within a Legal services or Vendor;

• Good understanding of information systems and classification principles including experience management and enterprise search.
• Excellent communicator, able to work with people of varying levels of seniority and technical experience and through a variety of mediums
• Well organised with good administration and project management skills
• Great listener, persuasive and an excellent negotiator in the adoption of new processes.