Director, Product Sourcing, Europe

Visa Europe Sourcing has an opportunity for a highly motivated, experienced, and results-driven Product and Benefits Category Director, to join our team and help us to lead the change, further elevate the procurement function and cement strategic business partnerships. Are you interested in driving efficiencies? Do you like to challenge the status quo? Can you bring leading practice thinking and solutions?

Do you pride yourself on close, strategic stakeholder and supplier relationship? Are you experienced and ambitious Product and Benefits Category expert? Do you enjoy working in cross-functional and cross-border teams? If this inspires and sounds familiar, please contact us because we would like to talk to you!

This role is to lead Product and Benefits Category, which includes subcategories such as:
Concierge, Leisure, and People Benefits - reporting to Europe Head of Product and Services Category and the successful candidate will have experience of above Category buying categories at both strategic and tactical level. Scope is Europe and where requested provide support to the Global Sourcing and Regional teams.

General Responsibilities:

BUSINESS – “Shape & Deliver Value”

• Contributes to the development of the functional agenda by monitoring market trends, competitive dynamics, and stakeholder needs to support strategic planning and execution.
• Identifies and explores opportunities for value creation, recommending enhancements to current practices and supporting innovation initiatives aligned with strategic goals.
• Translates business and market insights into actionable plans, engaging stakeholders through clear communication and well-structured proposals.
• Supports alignment of regional and functional priorities with broader organisational objectives, collaborating across teams to ensure effective deployment of resources and capabilities.
• Drives change initiatives within the function, contributing to vision-setting, gaining team buy-in, and tracking progress against defined outcomes.
• Promotes operational resilience by helping to structure teams, services, and processes to respond effectively to disruption while maintaining performance.

TECHNICAL – “Drive Functional Excellence & Innovation”

• Implements consistent demand planning and forecasting processes across relevant areas of the organisation.
• Assesses sourcing initiatives and projects, providing analysis and recommendations to support decision-making.
• Prepares sourcing reports and insights for review by senior management, ensuring clarity and relevance.
• Champions continuous improvement through adoption of best practices and innovative solutions, contributing to functional excellence.
• Develops and refines tools and templates, supports AI adoption, and maintains high standards for team and business deliverables.

LEADERSHIP – “Set Direction & Orchestrate Change”

• Acts with urgency to resolve issues and deliver results, maintaining momentum across initiatives.
• Engages team members in decision-making processes to build ownership and alignment.
• Clearly frames issues and options when escalating decisions to senior leadership.
• Fosters a high-performance culture, positioning the function as a reliable business partner.
• Leads collaborative efforts to identify opportunities and implement change, advocating for improvements across the function.
• Creates an inclusive and safe team environment that encourages open dialogue and diverse perspectives, supporting enterprise-wide change.

Role Scope:

Product and Benefits Category Leadership

• The role encompasses full ownership of the Product and Benefits category, from the initial design of strategy through to its execution. The position reports directly to the Head of Product and Benefits Category, ensuring close alignment with overarching business objectives.

Categories in scope:

• Role focused on Product and Benefits category requiring in- depth SME experience in buying insurances, broker services, travel/lounges access benefits, concierge benefits, card embedded benefit procurement.

Team Management:

• Responsible for the functional management of a dedicated Product and Benefits procurement…