Solutions Analyst

About the job Knowledge Solutions Analyst

Knowledge Solutions Analyst

£ Excellent Salary + Benefits

London

James Carrera of Digital Data Foundation has been retained to source a Solutions Analyst focused on KM systems and legal tech services to deliver against strategy and initiatives.

Responsibilities

• Automation of legal and non-legal documents using Contract Express software.
• Assist with coding client-facing automations.>
• Troubleshoot Contract Express and document automation problems for PSLs and users.
• Management of client datasite service using HighQ Collaborate and transaction management sites on Litera Transact.
• Support of datasites including setting up new sites, advising on security and dealing with technical and best practice queries.
• Creation of use case templates and complex datasites.
• Governance across our portfolio of systems;
  Docu Sign, Thirdfort and Bundle docs.
• Assist with KM and legal tech related projects and training across our portfolio of systems.

Experience

• Educated to degree level with strong experience of knowledge management in a law firm or KM systems / legal tech in progressive roles.
• A keen interest in technology and passion for solutions and innovation
• Excellent written and verbal communication skills.
• Ability to discuss technical concepts with PSLs and fee earners.
• Excellent problem-solving skills.