Security Intelligence and Reporting Analyst

Security Intelligence and Reporting Analyst

IT & Security

London, UK

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Want to learn more about life at Klaviyo? Visit  to see how we empower creators to own their own destiny.

An exciting opportunity within the Security Strategy and Governance (SSG) team whose mission is to ensure the safety and security of our customers, partners and Klaviyos as well as deliver best in class technology solutions, infrastructure and services. This is achieved by providing a robust and secure technology foundation to do great work. We solve problems using technology, embrace automation, and support Klaviyo's continued scalability and sustainable employee growth in a rapidly evolving environment.

The SSG team assists the Global Security Services (GSS) organization in developing and refining information security strategy, creating metrics and reporting, coordinating cross-functional projects, and strategically aligning global information security initiatives with the broader CISO vision. The SSG team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Risk and Trust, Security Product and Development, Global Protection Services and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.

Your role will be a conduit between security reporting and supporting day‑to‑day security detection & response operations. Your main focus will be on building “source‑of‑truth” dashboards and metrics for the GSS organization; the rest of the time will also focus on triaging, enriching, and escalating security detections in partnership with the SIO team. The remit spans data engineering, business intelligence, security telemetry and operations so security leaders can make faster, better decisions on risk, reliability, and incident outcomes.

Reporting & Analytics

Your role will be to design, implement and manage data analytics and reporting dashboards using strategic tooling and processes, ingesting data from a wide range of GSS organization’s key source systems through APIs and creating management level reports and having those published for company wide consumption. You’ll be responsible for managing the analytics and reporting dashboards in GSS and providing solutions to take us into the future using tools to create trusted, robust and reliable reports that’s easy to access and understand.

You’ll work closely with security experts as well as other Klaviyo functions to understand the data, ensuring it’s accurate and governed.

Security Intelligence

This role also necessitates a contribution to the Security Intelligence Operations team by supporting threat detection and response services. This is a hands‑on role that involves triaging and responding to cyber threats and conducting investigations. As the individual develops and gains proficiency in this area, the scope of responsibilities will expand to include building detections, and contributing to threat hunts, digital forensics and incident response.

As a member of the team, you will have the opportunity to work on complex security challenges and combat cyber threats specific to Klaviyo’s assets.

Reporting and Analytics

• Develop and own an effective and comprehensive reporting dashboard with visualizations, reports, and analysis that reflect the source of truth in terms of performance monitoring for the GSS organization.
• Collaborate with and support stakeholders across the GSS organization ensuring alignment on business metrics and source standardization.
• Enable automated and accurate reporting of GSS metrics in forums such as Monthly Projects and Services Meetings, PMO Reviews, Strategic Initiatives and Board…