Senior Product Designer; Enablement

Senior Product Designer (Growth Enablement)

London, UK

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands:
Med Express, Dermatica, Zip Health, Rocket

RX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (200% year-on-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey.
There’s never been a more exciting time to join Helios

X.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

As a Senior Product Designer on the Growth Enablement team at Helios

X, you will play a pivotal role in shaping how we deliver intuitive, accessible, and adaptable digital healthcare experiences to customers around the world.

This role goes beyond crafting beautiful interfaces - you’ll be solving complex design challenges tied to healthcare access and regulatory environments. You’ll partner closely with cross‑functional teams, including clinical, regulatory, localisation, engineering, and product, to launch and scale Helios

X services, ensuring customers feel confident and supported in their healthcare journey, no matter where they are.

As a senior member of the team, you will champion design thinking across the organisation, lead high‑impact initiatives, and help define what excellent, inclusive healthcare design looks like on a global scale.

• Own and lead the end-to‑end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy.
• Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts.
• Partner with legal, clinical and operations teams to ensure designs are regionally compliant and culturally relevant.
• Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences.
• Champion the Helios
  
  X Design System, ensuring it scales to meet the demands of our customer‑facing features and services.
• Collaborate closely with Product Managers, Engineers and Researchers to shape roadmaps and embed design deeply into the development lifecycle.
• Conduct UX audits and usability testing to continuously refine and improve the product.
• Mentor designers across the team through critiques, coaching, and knowledge‑sharing – fostering a culture of high performance, collaboration, and curiosity.
• Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user‑centred.

Who you are:

• 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role.
• Experienced in designing for global markets, with an understanding of localisation, international UX best practices and regulatory healthcare constraints.
• Skilled in human‑centric design, discovery and prototyping, with the ability to navigate complex product and compliance challenges.
• Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility…