SAP Order to Cash S4 HANA Service; SD​/OTC Associate Manager

Role

Title:

SAP S4 HANA Service (SD/OTC) Associate Manager

Location:

London/Birmingham/Manchester Salary:
Competitive salary and package dependent on experience

Career Level:

Associate Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture:
We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” –Julie Sweet, Accenture CEO

A results-driven SAP Retail skilled candidate with extensive experience in implementing and managing S/4

HANA Retail solutions for global clients. Skilled in leading large-scale transformation projects, optimizing retail operations, and aligning SAP functionalities with business objectives. Proficient in SAP IS-Retail, S/4

HANA Retail, and omnichannel solutions, with a proven ability to deliver end-to-end implementations and drive value across retail organizations.

• Demonstrate strong S/4
  
  HANA Service expertise with a deep understanding of SAP S/4
  
  HANA Service solutions across the full-service lifecycle.
  • Service Request & Service Quotations
  • Service Orders
  • Service Contracts
  • Maintenance & Recurring Services
  • Billing and settlement
  • In-house Repair
• Lead fit-to-standard workshops and guide clients toward SAP best practices in Lean Service execution and Service with advanced execution
• Configure service processes using standard SAP S/4
  
  HANA capabilities with minimal customization
• Document Functional Specification on identified RICEFW objects in the Service domain
• Design integrated service solutions across:
  • Finance (FI – billing, revenue postings, event-based revenue recognition)
  • Sales (SD – pricing, billing, installation & commissioning)
  • Plant Maintenance (PM – Maintenance Plans, Work Centers, Maintenance Orders)
  • Asset Management (EAM – service on customer location and In-house Repair)
  • Materials Management (MM – spare parts, van stock, technician stock)
• Support Advanced Execution scenarios:
  • Fixed-price services
  • Resource-related billing
  • Recurring and subscription-like services
• Support various phases of project delivery and manage relevant stakeholders.

• Bachelor's degree or equivalent.
• 3+ years of SAP S4 HANA Service experience.
• At least a full lifecycle implementations from exploration to implementation phase.
• Ability to act as a Functional Solution Architect within the functional area, providing high-level design expertise.
• Proven ability to lead cross-functional teams in implementing SAP S4 HANA Service solutions.
• Ability to translate business needs into scalable SAP solutions.
• Strong hands‑on experience with:
  • SAP S/4
    
    HANA Service Organizational Structure & Master Data requirements
  • Service Order Management
  • Service Contract Management
  • In-house Repair
  • Recurring services and maintenance execution
  • Intercompany Services
  • Service Billing related configuration
  • Service analytics and operational reporting
• Experience using SAP Fiori apps for Service transactions and Analytical reporting
• Understanding of Cross-module integration (FI, CO, SD, MM, EWM, PM / EAM, Warranty Claims)
• Knowledge of common integration patterns for Service & Maintenance business processes with other systems

• Experience with SAP Service Cloud and SAP Field Service Management (FSM)
• Experience in S/4
  
  HANA conversion projects and Global rollout programs
• Broader understanding of S/4 HANA technology landscape, S/4 HANA Migration, and…